By asking strategic questions, you can lead the conversation toward a search for solutions, and transition the conversation to a much needed problem-solving discussion.
Ask questions such as: “Considering our goal, what needs to happen next?” “What needs to happen for us to be able to move forward from this point?” “Where do we go from here? Is there something we could do that would help us get back to work together?” Be sure to not ask these questions too early, otherwise you run the risk of sounding as if you do not care or as if you are not listening. Use this technique when the topic or idea really has been exhausted and the group truly does have a sense of being stuck.
- Are you working with a person or group right now that is struggling to get beyond a challenge of some kind?
- How can you help the group to move forward to find solutions?